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Title
Text copied to clipboard!Commercial Operations Analyst
Description
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We are looking for a Commercial Operations Analyst. This position plays a critical role in enhancing the efficiency of our company's commercial operations, optimizing processes, and analyzing business performance. The analyst collaborates with various departments such as sales, marketing, supply chain, and customer service to collect, analyze, and prepare reports on operational data. Additionally, they identify bottlenecks in business processes and propose solutions. They develop strategic plans to increase the efficiency of commercial operations and monitor the implementation of these plans. This role supports decision-making processes aimed at increasing company profitability and customer satisfaction. Candidates with strong analytical skills, attention to detail, and excellent communication abilities are preferred. It is an ideal position for professionals who can quickly adapt to changes in the business environment and have high problem-solving skills.
Responsibilities
Text copied to clipboard!- Collect and analyze commercial operation data
- Identify efficiency issues in operational processes
- Suggest improvements to optimize business processes
- Coordinate with different departments
- Prepare reports and present to senior management
- Conduct market and competitor analyses
- Contribute to the development of operational strategies
- Monitor performance indicators
- Support the implementation of new business processes
- Work on initiatives to improve customer satisfaction
Requirements
Text copied to clipboard!- Bachelor's or master's degree in relevant fields
- Analytical thinking and problem-solving skills
- Proficiency in data analysis and reporting
- Strong knowledge of MS Office, especially Excel
- Familiarity with ERP and CRM systems
- Good communication and presentation skills
- Teamwork orientation
- Attention to detail
- Ability to work under pressure
- English proficiency is preferred
Potential interview questions
Text copied to clipboard!- What is the biggest challenge you have faced in commercial operations?
- Which tools do you use for data analysis?
- What approach do you take to optimize a business process?
- How do you communicate within a team?
- What strategies do you suggest to improve customer satisfaction?
- How do you manage your time effectively?
